365 Automations | AI agents and automations for Australian small businesses

Who we help

Pick your business to see what we'd automate

For tradies

Stop losing jobs to missed calls

"You're up a ladder, the phone rings, and by the time you call back they've booked someone else."

Missed-call text-back
Quote follow-up
Invoice chasing

See tradies For online stores

Answer every customer in seconds

"You open the laptop to 23 emails, and 17 of them say "where's my order?""

Customer service agent
Abandoned cart recovery
Stock alerts

See online stores For gyms and studios

Turn enquiries into members

"Someone asks about a trial at 9pm. You reply at lunch. They've joined the gym down the road."

Instant lead replies
Trial booking and reminders
Member win-back

See gyms and studios

What changes

The jobs that eat your week, handled

Most small businesses lose hours to the same small, repeatable tasks. Those are exactly the ones a computer can do every time, without forgetting.

TodayWith automation

Calling back missed callers hours laterThey get a text within a minute

Chasing quotes you sent last weekFollow-ups go out on day 2, 5 and 10

Typing the same answer to the same emailCommon questions answered straight away

Remembering to ask for reviewsEvery finished job gets a thank-you and a review link

Leads going cold overnightEvery enquiry gets a reply, day or night

See it in action

What it could look like in your business

These demos run on sample data from made-up businesses. Yours would use your wording, your tools and your customers.

Missed-call text-backDemo — sample data

Jess0400 000 123

Missed call from 0400 000 123 · 2:14pm
Hi, it's Harbourside Plumbing. Sorry we missed you, we're on a job right now. What do you need a hand with?2:14pm · Sent automatically
Hot water system's leaking all over the laundry2:16pm
Flagged urgent: hot water leak
Sorry to hear that, Jess. Grab the first time that suits and we'll be there: harbourside.com.au/book2:16pm
Booked Thursday 8am, thanks!2:19pm
Text to youNew job: leaking hot water system. Jess, 0400 000 123. Booked Thu 8:00am.

More for tradies

Customer service inboxDemo — sample data

Coastline Candle Co.Inbox · overnight

Mia R.11:02pm
Where's my order #1042?
Order statusAnswered with tracking link
Josh T.11:40pm
Has my candle shipped yet?
Order statusAnswered with tracking link
Priya K.12:15am
Wrong size, can I swap?
ReturnReply drafted, waiting for your approval
Dan W.1:03am
Is the soy wax vegan?
Product questionReply drafted from your FAQ, waiting for approval
Sarah L.6:48am
Wholesale pricing for our café?
WholesaleFlagged for you, no reply sent
Email to youMorning summary: 2 answered, 2 drafts to approve, 1 flagged for you.

More for online stores

Instant lead responseDemo — sample data

SamInstagram lead ad

New lead from Instagram ad · 8:14pm
Hey Sam, thanks for reaching out to Northside Strength! Want to try a free class this week? Pick a time that suits: northsidestrength.com.au/trial8:15pm · Sent automatically
Thursday 6am works, booked!8:21pm
Moved to: Trial booked
See you tomorrow at 6am, Sam! Bring water and a towel. Reply R if you need to reschedule.Wed 6:00pm · Reminder
That was brutal. Loved it 😅Thu 7:10am
Text to youTrial done: Sam (Instagram ad). Replied happy. Send intro membership offer?

More for gyms

How it works

Three steps, and then it runs on its own

Step 1
Book a free call
30 minutes. We find where your time and work are leaking, and tell you straight if automation won't help.
Step 2
We map and build
A fixed quote, then we build around the tools you already use and test it with you.
Step 3
It runs 24/7
You get a plain-English handover guide and 30 days of support.

Pricing

Fixed prices, built once

Single automations from $690. Starter bundles from $2,490. No lock-in contract, and small running costs go straight to the provider with no markup.

Every business is different. Your fixed quote is confirmed on the discovery call. GST not applicable.

See all prices

Why 365 Automations

Small business automation, done for you

Fixed price, no lock-in

You get a fixed quote before we start. No monthly contract with us.

You own it

Everything is built on accounts in your business name, so it's yours for good.

Built around how you work

We connect to the tools you already use instead of making you switch.

Australian-owned

Based in Canberra, working Australia-wide. Happy to meet in person across the ACT.

FAQ

Questions we get asked

Is this Microsoft 365?

No, nothing to do with Microsoft. The 365 is for the days of the year: your business keeps working every day, even when you're not.

What's an AI agent?

Think of it as a digital staff member that handles one job well, like replying to enquiries, sorting emails or booking appointments. Some of what we build uses AI and some is simple, reliable automation. We use whichever fits the job.

Do I need to be good with technology?

No. We set everything up, test it with you, and give you a plain-English handover guide that shows what it does and how to pause it.

What does it cost to run?

Small running costs, like text messages or AI usage, are paid straight to those providers with no markup from us. We'll estimate them for your business on the call.

What if something breaks?

Every build includes 30 days of support after it goes live. After that, fixes and changes are charged at an hourly rate, only when you need them.

Do you have case studies?

We're a new business, so not yet, and we won't make any up. The demos on this site run on sample data, and you'll see your own automation working in a test before you pay the second half.

Free 30-minute call

Tell us what eats your week

Send us a few details and we'll email you a short demo and a link to book your call. No obligation, and no hard sell.

Reply from us straight away, with a demo to watch
A fixed quote before any work starts
Canberra or ACT? We're happy to meet in person

Rather just book? Pick a time for your call.

Your business, working 365 days a year.